Agent AI is looking to automate more of the customer service process. To do that, it’s built its own customer relationship management product, as well as AI tools that sit on top

Google Cloud announced two updates this morning to its Natural Language API. Specifically users will now have access to content classification and entity sentiment analysis. These features are particularly valuable for

Minio has a plan to become the neutral object storage layer, while still maintaining Amazon S3 object storage compatibility. That may seem like an odd strategy, but as CEO Anand Babu

There’s no shortage of startups building their brands around AI for enterprise. And within the enterprise, few spaces are as competitive as AI-powered voice analytics. TalkIQ is the latest company in

Incorta, the startup that wants to speed up big data analytics by eliminating the need for data warehouses, has raised a $15 million Series B led by new investor Kleiner Perkins.